Complain, Expect or Adjust

Which do you find yourself doing most often of the above? I love the following quote:
“The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails.”
Wm. Arthur Ward
Intentional communication demands that you adjust your message to fit the audience or person you are communicating with. When you [...]

What is Quality?

What do you think about when you think quality? Is it a fixed term standard that everyone can agree on? The best doctor, lawyer, movie, person etc. Or could it be that it is a moving target based on where you are what you are doing within your current sphere?
After the previous post was written [...]

Cost, Time & Quality

How often have you wanted your cake and eat it too? For most of us its too often. The boss comes to you as say he or she wants a new project completed within a week, with little or no budget and of course wants the best quality known to man. This simply doesn’t work [...]

Things of Three

It seems like everywhere I turn these days life comes at us in threes. So being the curious person I am, I decided to start a list of 3s and then I will write about some each week and see where it takes us in communication. The list begins today with exploration in communication later.
In [...]

Who do you listen to?

Is there someone in your life that knows he or she has permission to speak frankly to you at anytime? That trusted person who will give his or her honest opinion as to how you handled a situation personally or at work. A person who knows you will not get defensive when they deliver sometimes [...]

Who do you need help from?

Have you identified where you are strongest in you communications? Is it listening, presenting, research, creative approach, talking, writing, drawing, singing or something else? It is critical to take time and expend lots of effort in honestly evaluating your communication.
Sometimes we need to go back to the basics and take a fresh look at how [...]

Who are “They”?

How often in conversation do you refer to “they”? They said…., They told me…., According to them…., etc. This is an easy way to reference no one who has no real thoughts and no real credence. Yet the term is often used to lend credibility to something we say. How ironic is that?
Do we try [...]

FQ-A+I = Intentional Communication (3 of 3)

Focused Questions (FQ)
Rather than ask questions at the end of the communication process, copious questions should be ask ahead of time. This will allow you to determine the proper message that needs to be delivered. Talk to the people you are trying to communicate with and ask questions and reserve your answers for later.
Adjustments (A)
Narrow [...]

FQ-A+I = Intentional Communication (2 of 3)

Intentional Communication Defined
in-ten-tion-al –adjective

done with intention or on purpose; intended:
of or pertaining to intention or purpose

com-mu-ni-ca-tion –noun

the act or process of communicating; fact or being communicated
the imparting or interchange of thoughts, opinions or information by speech, writing or signs
something imparted, interchanged or transmitted
a document or message imparting news, views, information, etc. (from dictionary.com)

For our purposes intentional [...]

FQ-A+I = Intentional Communication (1 of 3)

Perceived Answer+Amplification+Head Scratching = Typical Communication
Too often we begin with answers to questions we believe someone is asking in our communication. Have you ever answered a question that wasn’t being ask? What about the time you waxed on eloquently only to later find out that the person you were talking to had no interest in your answer [...]